[Resolved]  Oyo Rooms — not informing us about the conditions

We booked a place i. E, nature's nest
The executive who spoke to us told that friends are allowed and made us a booking
When we went to the place after a long journey they dint allow us
How can you people be so irresponsible
You people should have communication
Now we are waiting in a village don't know where to go, i want you people to respond
Was this information helpful?
No (0)
Yes (0)
Oct 10, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2019
OYO Rooms Customer Care's response
Hi Teju,
We are extremely sorry that you had to face such an inconvenience. Oyo Hotels & Home always ensures that the customer is served with the best of services and hence, such an incident taking place is extremely unfortunate. Please help us with your booking details so that we can resolve your issue on a priority basis.

Regards,
Team Oyo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information