[Resolved]  Oyo Rooms — Not issuing GST bill

Even after * times requesting they are sending only payment receipts. Neither the hotel nor Oyo is sending me Gst Invoice.
As per GST act and rules, no GST registered entity can deny for providing gstin tax invoice specifying customer gstin no. Oyo is only providing me with the payment receipt which is of no use to me since the same cannot be used for taking GST credit. While checking out the hotel associated with Oyo said the Oyo rooms will provide the invoice. It is a complete case of violation of GST law.
I need the original hard copy of tax Invoice copy so that credit can be availed by my organization.
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Apr 4, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2022
OYO Rooms Customer Care's response
Hi, we understand how inconvenient it is and we would never want our guests to go through such an experience. Please DM your booking Id and contact details so that our team can investigate the matter and get back to you. ~Team OYO
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