[Resolved]  Oyo Rooms — Not issuing refund

I booked a hotel in Goa ( The Crescent ) from oyo application and my booking was confirmed. The booking ID is E5M44170.
On the day of check in, I called the hotel in the morning to confirm my booking and the hotel denied my booking and said they have no tie up with OYO and told me to complain to the oyo customare care. After being on the call with oyo for more than 4 hours, one oyo executive told me to cancel my booking around 1pm.
Now, I do not have a booking and they are not even refunding the complete amount that I have paid.
I have had the worst experience with oyo and I want the complete amount to be refunded back to me.
You can reach out to me on [protected]
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Jan 29, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2021
OYO Rooms Customer Care's response
Hi, our team will connect with you at the earliest. ~Team OYO
Verified Support
Dec 27, 2021
OYO Rooms Customer Care's response
Hi, thank you for sharing the details. We have raised your concern with the right team. ~Team OYO
Verified Support
Dec 29, 2021
OYO Rooms Customer Care's response
Hi, we believe our concerned team contacted and communicated the needful. Let us know if you need any further assistance.

Team OYO
Complaint comments 


I have provided a different number, contact me on that as I do not have network on my registered number.

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