[Resolved]  Oyo Rooms — Not issuing refund

I booked a hotel in Goa ( The Crescent ) from oyo application and my booking was confirmed. The booking ID is E5M44170.
On the day of check in, I called the hotel in the morning to confirm my booking and the hotel denied my booking and said they have no tie up with OYO and told me to complain to the oyo customare care. After being on the call with oyo for more than 4 hours, one oyo executive told me to cancel my booking around 1pm.
Now, I do not have a booking and they are not even refunding the complete amount that I have paid.
I have had the worst experience with oyo and I want the complete amount to be refunded back to me.
You can reach out to me on [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 29, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2021
OYO Rooms Customer Care's response
Hi, our team will connect with you at the earliest. ~Team OYO
Verified Support
Dec 27, 2021
OYO Rooms Customer Care's response
Hi, thank you for sharing the details. We have raised your concern with the right team. ~Team OYO
Verified Support
Dec 29, 2021
OYO Rooms Customer Care's response
Hi, we believe our concerned team contacted and communicated the needful. Let us know if you need any further assistance.

Team OYO
Complaint comments 

Comments

I have provided a different number, contact me on that as I do not have network on my registered number.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information