Oyo Rooms — Not providing NOC/OTAs not getting de listed and manipulating accounts in their favor

Hotel Padmini International

Jul 22, 2021

Address: Hotel Padmini international Mahmoorganj Varanasi

We sent an E-mail regarding terminating the contract with OYO rooms on 3rd May 2020. We were supposed to get the NOC in a month along with the due amount but ever since then our hotel has been blocked from all the OTAs and they have added up no show/fake bookings to the accounts so that they can demand money from us even though they were supposed to settle our balance. None of the associated respond to my messages and they never pick up the calls. De listing hasn't been done either so far and it's been more than 2 months by now. While signing the agreement they promised and sent a mail to give the OTA credentials along with NOC within 7 days but they havent. The employees who were involved were Amrit Kumar and Binoy Mishra and this case is happening to hotel padmini international Varanasi.

Hotel Padmini International

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OYO Rooms customer support has been notified about the posted complaint.

Jul 23, 2021

Updated by Hotel Padmini International I accidentally used the wrong year it was 3rd May 2021 not 2020.

Verified Support

Jul 23, 2021

OYO Rooms Customer Care's response Hi, this needs our immediate attention and we would surely want to connect with you on this.
Regards,
Team Oyo.

Jul 24, 2021

Updated by Hotel Padmini International Please call me at [protected]

Jul 24, 2021

Updated by Hotel Padmini International Or email us at hotel1994pdmini.[protected]@gmail.com

Jul 24, 2021

Updated by Hotel Padmini International The fake bookings were created under the name 'Hotel Booking'. Immediately after the day the hotel was supposed to get sold out