[Resolved] Oyo Rooms — not providing tax invoice against payment

BIJIT ROY

from Chandigarh, Chandigarh

Address:	New Delhi, Delhi, 110001
Website:	www.oyorooms.com

I stayed in the below hotel, booking done by oyo mobile app. After payment when i asked for tax invoice, hotel and m/s oyo are denying to provide the same. Only they are providing the money receipt for the same. I need to have a tax invoice for the same to get the reimbursement. Several times contacted oyo and they are saying that only money receipt they can provide. They only provide tax invoice if booked for business platform.

I need the tax invoice against my payment.

Hotel details
Oyo 541 apartment hotel siesta springs,
Plot no.163-1a, between lane no.6 and 7, vishrantwadi airport
Road, tingre nagar, pune
Check in
27/07/2017
Check out
28/07/2017
Rooms
1
Booking id
Jzcd1807

+1 photos

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Aug 21, 2017

Complaint marked as Resolved

Got a call from OYO team and Mr. Pankaj asked for some details. Today again got a call from Mr. Asish and invoice copy shared. Thanks.

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2017

OYO Rooms Customer Care's response Hi Bijit!
Our apologies for the troubles you had to go through. We're getting this investigated ASAP and our team will soon get in touch with you.

Team OYO

Verified Support

Aug 21, 2017

OYO Rooms Customer Care's response Dear Guest,
We believe our team contacted you and was able to sort this out for you. Do let us know for any other assistance. Hope to host you again soon.

Aug 21, 2017

Updated by BIJIT ROY Finally the problem is resolved by providing me the invoice. Mr. Pankaj and Mr. Asish from OYO contacted me and done the needfull.
Thanks.

Verified Support

Aug 21, 2017

OYO Rooms Customer Care's response We're glad that you're happy with the assistance provided. We look forward to hosting you again soon :)