[Resolved]  Oyo Rooms — not received full refund

Address:	New Delhi, Delhi, 110046
Website:	www.oyorooms.com

Booking id: qasy6509

Hotel - oyo 13730 hotel balram

On 20th of august we checked in into the mentioned hotel (It was an early sunrise check in). I must tell you it was such a bad location. Don't you people do a location verification. It looked like whole area was made on dumping ground.

Anyway when we entered the room it had a very pungent smell making us nauseous. Food crumbs where lying on the floor and the bed (Under the blankets). The room can make you sick just by looking at it. Not to mention the mosquitoes flying around.

I immediately called your customer service who said they will looked into the matter. We waited and decided to leave the room. Within 10 mins we left the hotel. I received a call regarding the refund and was told full refund will be initiated,

Yesterday i received the refund of rs.135. Is this a joke??? If you can't give the full refund you should have told me at that time itself. Such a pathetic service of yours. Try to learn from the fabhotels chain.

Never going to deal with you in future