[Resolved]  Oyo Rooms — Not received refund yet for 3 months

Website:

www.oyorooms.com

I had booked a room back in February. Here is the details attached:
Dear Customer

Thank you for choosing *OYO*. Your booking for Capital O Hotel Vitthal Inn is confirmed.

*Booking Id*: D4E26171
*Check-in Date & Time*: 04 Feb, 12:00 PM onwards
*Checkout Date & Time*: 06 Feb till 11:00 AM
*No. of Rooms*: 1 Classic Room
*Number of Guests*: 2 guests
*Address*: Block A, Yashone, Hinjawadi - Wakad Rd, Shankar Kalat Nagar, Wakad, Pune, Maharashtra 411057
*Reception Contact*: [protected]
*Directions*: https://bit.ly/3w0o9um

Pay now to save extra *₹374* - https://oyo.ac/DPYLsUL.

*Please Note* - You can check-in using any government issued ID (except PAN card) and address proof of any local or outstation address. Do carry your original ID (Photocopy not accepted) for cross verification. Couples are welcome.

Manage your booking online - https://oyo.ac/wWPLsV0.

For more assistance, please visit the Yo! Help section on https://oyo.ac/VffLsUw.

Wish you a pleasant stay!
Team OYO

But when I went there they denied check-in saying rooms are not available.
BUT I PAID RS. 1497 IN ADVANCE. I CALLED IN CUSTOMER CARE AND THEY SAID THEY WILL REFUND ME. I RECEIVED A MESSAGE STATING REFUND IS PROCESSED SUCCESSFULLY AND IT WILL REFLECT IN MY ACCOUNT WITHIN 7-14 DAYS. BUT IT HAS BEEN MORE THAN 3 MONTHS NOW, I STILL HAVE NOT RECEIVED MY REFUND.