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[Resolved]  Oyo Rooms — Not refund of my booking amount after booking cancellation

I have booked room through Oyo room in Puri for 09.11.2022 by the way of GPay for amount of Rs. 4026/- After booking I have got message from Oyo that due to unavoidable circumstances rooms not available on 09.11.2022. I have cancelled that booking on same day but till date (20 days later) I have not received my refund. I have tried several time to Oyo customer care number but they transferred call another helpline number. Some time they hold my call or disconnect. Kindly resolve my issue.
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Dec 3, 2022
Complaint marked as Resolved 
After request from my side company has mailed me on 22.11.2022 with following information with email id : [email protected] Payment Summary Room Charges Room price for 1 night X 10 guests ₹5298 OYO Wizard Discount - ₹265 Prepaid Discount - ₹1007 Total Charges ₹4026 Advance Paid ₹4026 Cancellation Charges ₹0 Refund Amount ₹4026 Visit our help centre Refund still pending. IF IT IS NOT RESOLVE WITHIN 2 DAYS THEN I WILL FILE MY MATTER IN CONSUMER COURT.
OYO Rooms customer support has been notified about the posted complaint.
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Comments

Hi, we believe your complaint stands resolved. Please let us know in case of any further assistance.~Team Oyo
Reply
shiv4284's [Complaint's author] reply, Nov 30, 2022
Yet not received my money i.e. Rs. 4026/-
shiv4284's [Complaint's author] reply, Nov 30, 2022
Kindly resolve this issue as early as possible, your representative not responded.
shiv4284's [Complaint's author] reply, Dec 1, 2022
My complaint still pending and I have not received my money.
shiv4284's [Complaint's author] reply, Dec 3, 2022
Still Not resolve my complaint, if it will not resolve within 2 days I will be file my complaint in consumer court.

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