I booked hotel city heart in haridwar for which i paid online rs.613 but hotel manager denied to check in, then i was asked by oyo executive to go to hotel alpine where he told me to pay in cash and told me that my money will be refunded, i was asked by hotel alpine manager to pay rs. 1065 which i paid in cash. But now your team is denying to give my rs. 1065 back.
My phone number is [protected]
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Nov 17, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
OYO Rooms Customer Care's response Hi we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking id details so that we can assit you futher.
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