[Resolved] Oyo Rooms — Not refunding the room cancelled amount | |||||
I have booked an oyo room for mahabaleshwar for 1 day and cancelled it on 1st of October 2015. From that day i am following up with oyo for refunding the amount but till today have not received the amount and even they are not proactive to respond to the email...My booking number was NQHA5980. Request you to please help on these thing Was this information helpful? | |||||
May 12, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 26, 2015 OYO Rooms Customer Care's response Dear Guest,
We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience.
Team OYO
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Still i have not received my refund amount...I don't know how much time i will have to follow up for just Rs. 4098/-.. It is more than 2 months now...Will i get my money back or not? . I am sorry for asking this question but i am really feed up now
Regards
Kushal Bhatia