Oyo Rooms — Not value for money in oyo

Vikram Kaushik 7

Address:

oyo gurgaon

Dear OYO team,

My name is vikram i am working in cars24 company, I was book a hotel in Oyo on 1/10/20 at OYO 48522 gupta residency. I visited at hotel, the receptionist was sleeping on sofa and no other staff was there, and i asked multiple time, but not replied, Because he is drunk and unconscious, after 10 min, i asked i have booked a room and i want to pay online payment and he replied i am not accepting any online payment very rude behavior, after cash payment i checked in, The Room was very pathetic and not cleaned properly. Main concern was washroom not cleaned picture are attached for your reference and no water no towel is there, and tv also not working am not satisfied with your services. Your helpline number also not working. What type of service you provide. I recommended to my all collogue and employ no go with Oyo its not safe and good, No value for money.

Please do the needful

Regards
VIKRAM
[protected]

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OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2020

OYO Rooms Customer Care's response Hi, thank you for sharing the needful details.We will resolve the issue at the earliest. ~Joy

Verified Support

Oct 05, 2020

OYO Rooms Customer Care's response Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us. ~Dia

Oct 10, 2020

Updated by Vikram Kaushik 7 this is not a solution. How am i sure it not happen next time ?

Oct 10, 2020

Updated by Vikram Kaushik 7 just a single call from your side and customer is happy its good i need my money refund.