[Resolved] Oyo Rooms — oyo 17167 flagship abalone resort goa bed bugs | |||||
We checked in on 29dec 2018.in the night time around 11 30 pm or so some thing bite checked properly found 5-6 bed bugs roaming underneath and over the bed sheet. Immediately reported to the concern person of oyo as the hotel care & maintenance taken care by oyo. Shown them the bugs on bed. Shifted to different room absolutely no clean & hygienist as if the room was maintained as a spare without any proper lightnings water leakage. Informed hotel person they just listened & ignored as if like nothing has happened. Spent rs.6142/- for one day and this is the treatment recd from oyo. Spent without sleep till 5 am checking the bags & clothes for any insect infection. Though after returning back home after 2 days found one bug in one of the clothes. And again we had to spend our time to search infection. Even the hotel helper informed 2-3 rooms do have such type of issues. Despite knowing oyo did not took any steps / precautions against such infections. They want only high amounts leaving with a bad impression and spoiling their own image. Am looking ahead for the loos compensation of rs.100000/- and want to file court case against oyo as soon as possible. Hemant Was this information helpful? | |||||
Feb 19, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 16, 2019 OYO Rooms Customer Care's response We regret the inconvenience caused, Please share your booking ID/contact no. over DM so that we could assist you on priority. Regards Team OYO | |||||
Add a Comment | |||||
73%
Complaints
6582
Pending
1005
Resolved
4541
View all 6582 OYO Rooms reviews & complaints
View all OYO Rooms contact information
Post your Comment