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[Resolved]  Oyo Rooms — oyo 3564 summer breeze booking id: ujen7042 check-in - 29th may'18 check-out - 31st may'18 payment two times

I maid a booking reference given above. From my account two times cash was taken. I contact to to the bank. They said to contact to you. The details of transaction is given below.

2018 29 may 2018
To transfer-inb oravel stays private limi-
[protected]igadpueul2
Trans
3, 134.00

29 may 2018
To transfer-inb oravelstays private limi-
[protected]igadpufhp1
Trans
3, 134.00
29 may2018

To transfer-inb oravel stays private limi-
[protected]igadpuinh9 trans
131.00
Clarify the above trasaction
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Jul 13, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
OYO Rooms Customer Care's response Dear Guest,

We sincerely apologise for the inconvenience caused. Rest assured, we'll get this checked for you. Please share your contact no. and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
Complaint comments 
1 Comment

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Comments

Booking got cancelled suddenly... After 5hrs of booking without any intimation, need refund asap.. please revert back soon...

Reply
OYO Rooms Customer Care's response, Jun 14, 2018
Verified Support
Dear Guest,

We sincerely apologize for the inconvenience caused. Rest assured, we'll get this checked for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
OYO Rooms Customer Care's response, Jun 14, 2018
Verified Support
Dear Guest,
We tried reaching out to you but the attempt was unsuccessful. Please share an alternate no./feasible time to get in touch.

Regards
Team OYO
OYO Rooms Customer Care's response, Jun 14, 2018
Verified Support
Dear Harsha,
We tried contacting you multiple times regarding the issues highlighted but our attempts were unsuccessful. Also, our team checked the issue highlighted by you and we would like you to know that we haven't received double payment for the booking. Do let us know for any other assistance.

Regards
Team OYO

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