[Resolved]  Oyo Rooms — oyo 6869

Address:13/3, KRIS FLATS, 1ST FLOOR RAMAKRISHNAPURAM 3RD STREET, WEST MAMBALAM, Chennai, Tamil Nadu, 600033

I booked a room at oyo 6869 ecr grand residency vide fbs2870 for 2 rooms from 4/8/19 to 5/8/19, by paying online rs.1708.00.
Subsequently i received message stating due to unavoidable circumstances they shifted me to o24512 neelankarai, 1st avenue, 1st street, on ecr chennai and i agreed to it.
Again in the night after i slept i received a message stating shifting of the room
To a far away place oyo 20013 silverkey, thoraipakkam and at 4.50 am early in the morning i called to inform them, no one picked the call and that made me to cancel my booking on 4/8/19 early morning.

This made me to suffer with my family and when i checked with the first hotel they offered me room with regular tariff.
I request you to repay the full amount immediate.

Kannan
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Oct 7, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
OYO Rooms Customer Care's response
We are sorry for the experience you had. Please give us sometime to get it checked.
Verified Support
Aug 25, 2019
OYO Rooms Customer Care's response
Hi,

Kindly help us with the correct booking to serve you better.Take this inconvenience as an exception. Let us know if you need any further assistance.

Regards
Team OYO
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