Worst experience with this OYO hotel “9025 Viditva 1” not clean room as they mention and AC is also not cooling. I call many times to the hotel staff for provide TV remote they say “will give you sir wait for a minute” but didn’t give me TV remote. I stay 1 night and a day and I wake up 4Am morning bcoz light was cut, no fan working or AC.. I go to Reception and they say “Sir Generator ka Diesel khatam ho gya hai ladka lene gya hai” and for one time it’s okey I can understand that Situation but 3 times same problem and same answer, It was so irritating... Light was cut for an hour or two hour.. I was so irritated about the service of this OYO hotel. And one the major problem Room locks are not good.. the lower one is broke and upper one is loose... proper security issue.. “I Genuinely so disappointed about that much irresponsibility of OYO”
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Oct 22, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2019
OYO Rooms Customer Care's response Dear Guest,
We are very sorry for the distressing experience. Please share the booking details and our team will get this checked on priority.
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