Oyo Rooms — oyo amount deducted from bank but payment failed

arvindtheace

Address:

Hyderabad, Andhra Pradesh, 500019

I did a booking with oyo rooms on 12th december via hdfc net banking and the amount of rs.18253 got deducted from my account but failed from oyo room end. I also raised a complaint with hdfc banking team and they told me that the transaction is successful from their end but failed on merchant (Oyo) end. Oyo team, please help me get my money back asap

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OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2020

OYO Rooms Customer Care's response Hi, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking id details to help us serve you better.

Regards,
Team OYO

Jan 03, 2020

Updated by arvindtheace Hi Team OYO,
The booking id is OZKN6395