[Resolved] Oyo Rooms — oyo and hotel city park have the most pathetic customer support

Aakashchidda

from Haridwar, Uttarakhand

Website:

Www.oyo.com

I called almost 30 times to oyo and there stupid customer support is keep on disconnecting my call everytime.

I was in the same hotel from last 15 days and i am making the booking through oyo app. By mistake i made a booking for the same day twice and hotel people have charged me for the same. I am keep on calling for modify my booking but hotel staff and oyo is not resolving my issue.

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Feb 27, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO