[Resolved]  Oyo Rooms — Oyo booking fraud

I booked an OYO room with ID E2JS3019 on 10.09.2022, the owner didn't let me check in as they told that they had no ties with OYO

As I tried to reach OYO customer care they didn't resolved my problem they delayed the process and gave no clarity about it.

I believe OYO is making fraud by not enlisting hotels which they had no ties with.

Please everyone verify by making a call to hotel before booking in OYO
Was this information helpful?
No (0)
Yes (2)
Oct 15, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
OYO Rooms Customer Care's response
Dear Guest,

We understand how inconvenient it is and we would never want our guests to go through such an experience. Rest assured, our concerned team will get this checked and connect with you at the earliest.

Regards,
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information