Oyo Rooms — Oyo booking property issue

Deepud

from Thiruvalla, Kerala

May 3, 2022

Address:

OYO 30456 Amare Holidays Kommady, Kommady, national highway, Alapuzha, Alappuzha

I booked one room 2adults for[protected] to[protected] in oyo property 30456 booking id
G1019571 through online payment
I trusted oyo. But when i reached the property there is no oyo and the building like abandoned one like ghost house. I paid 604rs for the room so i want the refund of the booking but now its showing refund amount 18rs only. Why is that? There is no problem with my side its your problem so i want the correct refund pls consider this message

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OYO Rooms Customer Care

from Chandigarh, Chandigarh

May 4, 2022

Verified Support

Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

OYO Rooms Customer Care's response, May 6, 2022

Verified Support

Hi, we have processed your request for a refund from our end. It takes 7-14 working days for it to reflect in your account. In case of any queries please feel free to reach out to us. ~Team Oyo