OYO Rooms — oyo call center agent, supervisor and guest manager disconnected my call
LoLokeshnaidu on Aug 24, 2019
Oyo entire call center team does not have knowledge or equipped enough to handle customer queries.
Booking id lprx1290 (4nights)
I have raised complaint last night through oyo app and as well calling call center but so far there is no 1% courtesy to call or check my concern.
In last 1 month i have booked oyo rooms 4 times in different cities n hotel, out of which i had problems in 3 hotels, during this time when i called your call center, they are not helpful at all rather in simple words there behavior is like an robot, agent n supervisor have disconnected my call (Robot are such better than call center team).
Oyo call center agent, supervisor and guest manager are handling customers just for heck of sake.
I also have huge observations on oyo, will share detailed email in different threat.
[Aug 24, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified SupportOYO Rooms Customer Care's response, Aug 27, 2019
Our Heartfelt apologies for the inconvenience caused here. Our team had contacted you regarding the concern here and the needful had been communicated to you. let us know if any further assistance is required here. We'll be happy to connect with you.
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