OYO Rooms — oyo cancelled booking

 
1 Review
India
 priyanka0755 on Jun 23, 2019
I have booked a hotel in noida
Booking id kpru8576
I have reached hotel at 1 am, and the guy denied for check in it was mid night but they don't even care about the safety of the customers.
It was baddest experience i ever had with any merchant.. And then i had a word with customer care that was also worse customer care service, every time they puts my call on hold and didn't provide any resolution.. Is this kind of service oyo is providing..

Complaint Status


[Jun 23, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Jun 24, 2019
Hi, sorry for the inconvenience caused. We will update you soon. ~Dk
Verified Support
OYO Rooms Customer Care's response, Jun 24, 2019
Our team tried to get in touch but the attempt went unsuccessful. Please provide an alternate/feasible time to get in touch.~sj
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    Customer satisfaction rating
    78%
    Complaints
    2551
    Pending
    281
    Resolved
    1912
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    OYO Rooms - oyo cancelled booking