[Resolved] Oyo Rooms — oyo care did not supported me.
A
Abhipsa14
from Mumbai, Maharashtra
Address:
Guagaion, Kolkata, West Bengal, 700007
Dear team,
I have booked a hotel from oyo customer care executive over the phone on 17/05/2019.. He was misguide me. He booked a room from your own side and sent me a link for payment. When i was opened the link there was showing is another cut name. I am told him about this but said i contract to hotel manager he told that there is no problem. I do this payment. But when i was cheek in the hotel hotel manager told me there is no booking. I contact oyo care but they have not supported about this. I contact serval time but they do not help me.
Kindly look into this matter and confirm me the same.
Was this information helpful?
No (0)
Yes (0)
Jun 21, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
May 18, 2019
Updated by Abhipsa14 Till now refund my amount.
Verified Support
May 19, 2019
OYO Rooms Customer Care's response We regret the inconvenience caused, Please share your booking ID/contact no. so that we could assist you on priority.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment