[Resolved] Oyo Rooms — Oyo changed my property without concern
S
Sri Ram K M
Sep 16, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
I booked a good property in Hotel named Laguna for this weekend. I paid for it now when I see my booking it is saying the booking has changed to some other property without my concern and that too a poor property and that property ask me more. What is this? Are you filling up the rooms of the poor property using the good property? The support is saying the rooms are filled how it can happen? I booked 1st you should have said this at that time. The booking ID is UZTD1087. The support person is saying to cancel the booking. This is a scam. This is serious.
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Oct 20, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2022
OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We understand that nothing we say can make up for this unpleasant experience. Please give us an opportunity to get this resolved on priority. ~team OYO
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