[Resolved] Oyo Rooms — OYO charged extra for a pre-booked hotel room

[Resolved] Oyo Rooms — OYO charged extra for a pre-booked hotel room

A aggappp Oct 4, 2022 Oct 6, 2022 This thread was updated on Oct 6, 2022

Hi had a similar experience with OYO booking id: YBGG1202. OYO app showed me 800 for the booking for a night, but after reaching the hotel they asked me to pay extra 1000 for the night charges! Even after paying extra 1000 as I had nowhere to go @1AM in night. Reception had the audacity to ask for 20 rs extra for the printout that they took as part of id verification. They didn't even gave me the bill. A case of simple extortion of money where they took advantage of my helplessness of going somewhere else in that dark night. Is this how Ritesh envasioned OYO to be! Was this information helpful? No (0) Yes (0)
Nov 7, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 06, 2022 OYO Rooms Customer Care's response Hi, we regret the inconvenience you faced. We have your details with us, we will quickly get this checked and arrange a call from our team. ~Team Oyo
Add a Comment	Share
Submit Close