Oyo Rooms — OYO cheated me by collecting online booking and not allowed Rooms when reached property
M
mvpatelvv
from Mumbai, Maharashtra
Apr 23, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
On 13/4/23 at 6:18 pm I booked 2 rooms for my family paying Rs 1041 wide booking ID IZLT8803 for one night. When we reached property around 11:30 pm the property manager refused our booking and demanded Rs 2000 for stay. I called OTO complaint number and argue for 1 hour and 30 minutes but were unable to resolve the issue, you can check with your recorded calls at your end. Finally I conclude that OYO has stated such type of cheating with OYO customer by giving cheaper booking online and then not allowing rooms. Once customers reaches property then collect money as they want. I request refund my rs 1041 paid online and also Rs 2000 paid further to property manager. If you don’t resolve the issue I will go to consumer court and also file a FIR towards cheating with me. Call me if further any clarification required
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