[Resolved]  Oyo Rooms — oyo cheated me

Address:Puri, Odisha

Oyo cheats people by confirming in a hotel where they are not tied up with. And when you reach the hotel they will not allow you to check in. Cheater company

When we tried to contact customer care, they let the call on hold and did not assign any hotel.

Finally we had to return back.

I have my parents who are senior citizens, 2 kids 1 is just 7 months baby and 2nd is 7yrs. We are standing on the road for 2 hours with a hope that oyo will assist. But they let my call oh hold for 2 hours saying that they are searching for hotel. But did not do anything.

And not even feeling sorry no compensation.

Such a shameless company. They are just cheating.
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Feb 3, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2019
OYO Rooms Customer Care's response
Hi Guest,

We sincerely apologize for the inconvenience caused to you. Providing our guests with best hospitality services has always been our priority. Please provide us your booking ID / contact details so that we'll assist you further.

Regards,
Team OYO
Complaint comments 

Comments

OYO has given a uncleaned rooms and very bad in Hygiene and water leakages in walls and Paints all shaded and dirty walls which are not at all usable, OYO house number 35375 Hill view OYO house, bedsheets are not cleaned and Toilets are not cleaned . Have raised the issue and which not resolved for half day .

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