[Resolved]  Oyo Rooms — oyo cheats and overcharges with bad client services

Address:	110051
Website:	www.oyorooms.com

I was not sure while booking rooms via oyo as i heard that services are not good but then its said seeing is believing and i gave a chance and yes you very successful in disappointing me with all the services from head to toe.

I made the booking for oyo flagship nanital for 2 night at 5606 inr - which is way too much for the rooms which are worst than dharmshaala at this huge price and off season.

I got the room which has no lights and its fluctuating and more over no hot water running in winter season.

We went out and asked for change in room so that once we be back we would get a new room which didn't happen and then after few struggle we got a room with no curtains and then again spending an hour we got a manageable room.

Second, breakfast is complimentary which mean only one person can eat and other person would watch the person eating which is not clear at website as you only give a portion which i would request you should not give because quality was pathetic.

Third, the same room was given to a person at 1200 inr which further cut down to 1000 inr so oyo cheats and i feel cheated as you charged me the double the amount and i would not leave any stone unturned to make you famous.

Fourth, i asked for hot water bottle and instead of getting in a kettle, i got the water in plastic bottle. There were no towels, no toilet papers and no glasses in the room and i paid 5606 inr for this horrible service and moreover oyo cheats there client as 2803 which i paid vs 1200/1000 inr makes a whole lot of difference.

I need a compensation for the overcharges money for pathetic service. Any consumer won't mind paying but service does matter and its our right.

Booking updated - oyo flagship 161 nainital, booking no. Fzkp3974