Oyo Rooms — oyo complaint

Address:

47 / E ; SUBODH PARK ;, BANSDRONI, KOLKATA 700070, Kolkata, West Bengal, 700070

Please note that I have booked a Deluxe Room at Varanasi through my OYO APP in the name of my father Shri Rabindra Nath Ghosh. I have booked OYO Flagship 118 Atithi Satkar Dashashwmedh from 03rd October till 17th October ; 2019. The booking ID was UMZL8176 and the booking date was 22.06.2019. I had paid in advance a sum of Rs 29247/- which was paid in full and final much before the checkin date. To my utter displeasure when my father ( the traveller ) after getting exhausted with a 17 Hours Train journey reached the hotel ; he found that the hotel refused to accept the booking stating that the contract with OYO has been terminated. Now my old father is in shambles. I had tried OYO customer care number at least 12 times from my phone number [protected]. I need help in getting my money back asap and I am assuring that I shall not use OYO HOTEL anymore and shall not recommend anyone ( although recommended my 15 friends earlier ).