[Resolved]  Oyo Rooms — Oyo did not honour the booking

Address:	Gurgaon, Haryana, 500062
Website:	www.oyorooms.com

I booked a room on the 2nd of December at 10AM at hotel siddhartha bandra mumbai and got a confirmation by email and SMS. Then I got a message that I am being expected. When the guest went to the hotel the hotel did not honour the booking.The customer was left stranded on the streets of Mumbai and spent a night in some lousy hotel. The customer service team did not even have the courtesy to arrange an alternate room. Instead they blankly apologised and said we cant do anything. They have no value system and it seems they are multiple selling the rooms at higher rates and cheating the people. After confirmation no room. How is it possible? This means they have given the room to someone else who probably paid on the app or paid more. Such companies can not be relied upon and I strongly recommend to all not to trust this app and company. Especially, professionals who are travelling on work should never use this app for themselves or their vip guests as they will end up losing their job or client. Like · Reply · 4 hrs