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Oyo Rooms — OYO hotel charged and said they don't operate with OYO anymore

Website:www.oyorooms.com

On 27 May, I booked an OYO hotel via OYO app and paid online. My booking ID is ZFWS1751. But when I reached the hotel they said we don't operate with OYO anymore. I tried connecting with OYO but there was no way to talk to the OYO executive. I had to pay hotel for stay. I was getting messages on OYO chat service that I should complain after 48 hours of checkout. I tried doing it and even mailed it to OYO but didn't get any response from them.
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Comments

The same complaint, I hope this gets resolved
Reply
Hi Ravi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
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