[Resolved] Oyo Rooms — Oyo Hotel Charged Extra Money

[Resolved] Oyo Rooms — Oyo Hotel Charged Extra Money

M Mrutyunjaya Mund Jun 13, 2022 Jun 13, 2022 This thread was updated on Jun 13, 2022

I booked a room for 3 days via Oyo app and paid the full amount in advance. But when I reached to the hotel they asked me to pay 1976/- extra money. I tried to contact Oyo room service but didn't happen saying customer surge. And I had to pay as I had no choice. I don't know why I paid 1976/- extra money when I clearly booked with advance payment already. Was this information helpful? No (0) Yes (0)
Jul 30, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 13, 2022 OYO Rooms Customer Care's response Hi Mrutyunjaya, we acknowledge your concern. Please share your booking ID or contact details with us so that our concern team can connect with you at the earliest.~Team OYO
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