[Resolved]  Oyo Rooms — OYO Hotel Rama Palace Charged Double Money illegal

Address:Maharashtra Nashik Panchavati oyo Hotel Rama Palace

I am social worker Ajit Chauhan, contact [protected], address Dahisar, a resident of Mumbai.
I had gone to Nashik Panchavati with my wife for darshan on 19th August 2022.
I had already booked Capital O 41327 Hotel Rama Palace in Nashik Panchavati through OYO Apps for One Night Stay for date[protected] and paid its full payment Rs 784 online.
Booking Detail ID : DMMD8671

When I went to check-in at Hotel Rama Palace, I was not being given a room and a demand of Rs 1600 started, I called OYO Customer Care and told that I have paid the full amount for the hotel room, even after that. Room is not being given and double money is being demanded, but my problem is not solved.
I was charged Rs 870 extra by Hotel Rama Palace, whose statement I am giving you.
I have been wrongly charged more than double rupees.
Despite OYO giving the entire hotel room Rs 784, I was wrongly charged extra Rs 870 and a total of Rs 1654 was taken.
I am complaining please do the work to get me my extra money.
These hotels keep robbing the travelers coming from outside like this,
I have added the transaction copy of both the hotel booking and payment in the attachment, see that also and take action.

Thank you
Yours
Ajit chauhan social worker
Mo [protected]
+2 photos
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Oct 2, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2022
OYO Rooms Customer Care's response
Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.

Team OYO
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