[Resolved]  Oyo Rooms — oyo is making guests fool, they didn't refund my money even after promising they'll

Hello,

I have booked an oyo room for 18 aug 2019 - 19th aug 2019 at lataguri

My order was confirmed and i have paid the amount of 2518 online for 3rooms 9guests

When i went to the hotel, a board was hanging in the hotel gate that they don't allow oyo bookings.
I had few words with the hotel manager and he denied to check in because oyo don't pay there money since last 2months

Then i had a conversation with an oyo inexperienced guest executive, he allotted me another hotel

Then we went to another hotel

Even they denied check in due to low tarrif

So i had a fight with oyo assistance that he is making us fool and we were roaming here and there without any assurance that we'll get a room or not

So i asked for refund and they said they've innitiated my refund.
But that day i didn't received any mails
So i called them next day again.
And then they initiated my refund
Today i got only 1032 refund and when i'm trying to contact them since yesterday they are not answering

I've all the recordings proof
I can send it to you in mail
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Sep 28, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
OYO Rooms Customer Care's response
Hi, sorry for the inconvenience caused. Kindly share the booking id so that we could get it checked. ~Joy
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