[Resolved]  Oyo Rooms — oyo is not refunding me the amount for hotel booking

I have booked a hotel room for 2 days at
Oyo 15115 hotel ramcharan residency but on the day of journey, after calling the hotel facility understood that the hotel has long back disconnected from oyo. I had to call the oyo and got confirmation that the oyo will refund my money. Hence booked another room with my money in the same hotel.

Oyo rooms didn't refund my money till now. My oyo booking id is lcnq 7806 and the date of check in was planned for sep 21 2019.

Please help me
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Nov 15, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2019
OYO Rooms Customer Care's response
Hi, We are extremely sorry for the troublesome experience. Kindly give us some time to get it checked. ~Alena
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