[Resolved]  Oyo Rooms — oyo never refunds

Oyo's online payment option is a crap. Never ever go with this option always pay at property. I raised complaint against booking id - zpht7910, after a month they resolved the issue and said, "the amount will be refunded shortly". Whenever i call to the customer portal, they simply transfer the call to higher department and put you on hold for 30-40 minutes. When i send mails, all replies come saying, "you will get a link to fill your bank account details to receive the refund". Luckily i received once, but nothing happens thereafter. It has been more than 3 months and yet no refunds.
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Aug 24, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2019
OYO Rooms Customer Care's response
Dear Guest, We really apologize for the trouble caused to you. Our relevant team will connect with you soon.

Regards
Team OYO
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