[Resolved] Oyo Rooms — OYO Refund not received after cancelling the booking before 9am

[Resolved] Oyo Rooms — OYO Refund not received after cancelling the booking before 9am

S Samrat Kundu Jan 29, 2023 Jan 30, 2023 This thread was updated on Jan 30, 2023

Booking id: KQZB4572 I have cancelled the OYO Room booking before 9am, which was 100% refundable window. I had already paid ₹2157 and 500 OYO Money during my booking. When I cancelled, I got the 500 OYO Money immediately, but ₹2157 is not yet credited to my account. It is already a week, and I am doubting your Service @OYO Rooms. Moreover, now on OYO App it is showing that I have checked out instead of cancelled. Please don't do such fraudulent business if you can't handle. I am attaching the screenshot for the same. +2 photos Was this information helpful? No (0) Yes (0)
Feb 5, 2023 Complaint marked as Resolved Yes, they refunded my amount after I raised the complaint here. OYO Rooms customer support has been notified about the posted complaint.
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OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jan 30, 2023

Verified Support

Dear Samrat,

We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our concerned team will get this checked and connect with you soon.

Regards,
Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jan 30, 2023

Verified Support

Hi Samrat, as checked, we worked on your concern raised and have sent you the needful resolution over mail. Let us know of any other assistance. ~Team OYO