[Resolved]  Oyo Rooms — OYO Refund not received Booking id TU6X6379

Worst customer support the company has. I made a booking for a hotel in Nashik on 29th June but then OYO cancelled my booking and till now my money is not refunded. Booking id is TU6X6379. I have been continuously calling the customer service but I am not able to connect. The customer service executive puts the call on hold for more than 30 mins and disconnects
Was this information helpful?
No (0)
Yes (1)
Aug 15, 2022
Complaint marked as Resolved 
My issue is resolved. I have received the refund.
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2022
OYO Rooms Customer Care's response
Hi Anu, we have processed your request for a refund from our end. It takes 7-14 working days to reflect in your account. In case of any queries please feel free to reach out to us. ~Team OYO
Complaint comments 


Same issue with me after making the booking and paid in the app the price was changed. After contacting customer care they cancelled the booking... Refund time was 7 to 14days... If I call customer care they say refund is taken care by other department we will connect to them after making hold for more than 20 mins the call disconnects sent them several mails no responce

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information