[Resolved] Oyo Rooms — oyo refund not received

Korarah

from Mumbai, Maharashtra

Address:

325, Spaze I Park, Tower B, Sohna Road, Gurgaon NA India - 122002, 122002

I paid rs 8673 while booking a room at manali and they refused to check in. Oyo customer representatives claim that they have raised a ticket and our refund will be initiated, but it doesn't. I called a lot of times, but they all claim the same thing again and again. I haven't recieved my refund even after being promised by their customer representatives.

Now it's been 14 working days completed after my refund ticket. I raised my refund ticket on 13th june 2019.
Booking id - laip0975
Mob [protected]

Thanks

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Aug 23, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

OYO Rooms Customer Care's response Hi, sorry for the inconvenience caused. We will update you soon. ~Dk

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Comments

deepsuzi1995

from Delhi, Delhi

Your company's offers are not being given to me, and I am told to call you in 5 minutes, but I do not have to call for hours, your company, which gradually comes from my expo Getting worse

OYO Rooms Customer Care's response, Jul 7, 2019

Verified Support

Hello Guest,
We never want any dissatisfactory experience for any of our guest. Kindly share the booking ID/contact number, we'll get this checked for you.

Regards,
Team OYO.