[Resolved] Oyo Rooms — OYO refund not received - Ticket ID: [protected] | Ticket Type: SIG Escalations

[Resolved] Oyo Rooms — OYO refund not received - Ticket ID: [protected] \| Ticket Type: SIG Escalations \| Resource ID: CWJC0612

J joshirakesh0101 from Ghaziabad, Uttar Pradesh Jun 11, 2022 Jun 16, 2022 This thread was updated on Jun 16, 2022

Hi, I booked whitefield comforts OYO in Bangalore online and made my payment while booking. When I reached at hotel the staff did'nt allowed me to checkin and asked for extra 800rs. It was my first day in Bangalore and I was not aware of the placr so that I can go to any other place instantly. i called the customer care and explained the issue, they assured me that I will get my refund back once I checkout and collect my bill. Next day after checkout I registered the complain for my refund and submitted the invoice and they promised that I will get my refund back within 7-14 days. Now its been a month I havent received my refund and I called the OYO customer care 100 times but they use to disconnect the call. OYO FRAUD!! Not sure where should I complain. Was this information helpful? No (0) Yes (0)
Jul 22, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 13, 2022 OYO Rooms Customer Care's response Hi Joshirakesh, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
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Comments

Tikamsnayal

from Haldwani, Uttarakhand

Jun 16, 2022

Dear team,

After booking confirmation and advance payment at oyo, booked hotel not offered room. Oyo closed its Ticket without any settlement...due to Oyo believe I canceled my tickets and at last travelled with huge loss.

After approx hr discussion no support and ticket closed without conclusion.

Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource ID: K9DI2869 |

Pathetic response at all level, so many mail send but no update from them!!
Value abd time loss images enclosed for your reference.

Regards,