[Resolved] Oyo Rooms — oyo room ac and fan not working

sanjay dansalia

from Mumbai, Maharashtra

Address:

H. No. C2273 oyo hotel, 122009

I booked a oyo room at 9pm near my house because electricity was shut down due to some fault in meter of my house
I checked into oyo at 10pm
The AC was not cooling properly
And the fan was working only if I keep the lights on and not if I switch off the lights

I complained to property owner
And oyo team also
But no one helped
Due to which I have to leave the oyo in the midnight which is very annoying
My booking I'd is YBFG3458

Please help me to get refund of my amount as soon as possible

Thank you

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Jul 30, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2019

OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO

Verified Support

Jun 21, 2019

OYO Rooms Customer Care's response Dear Guest,

Our team attended the concern diligently and the needful has been communicated to you over mail. We assure you such instances will not take place again. Let us know for any other assistance.

Regareds
Team OYO