[Resolved]  Oyo Rooms — OYO Room Refund Issue

I booked a hotel on (14 feb 2023) {BOOKING ID : EQ534362} the hotel denied checkin after that i asked the oyo executive to initiate a refund they told me to wait for 7-14 days after 14 days i called oyo they told me to wait again for 24-48 hours after that i called them after 48 hours and they adain told me to wait for 48 hours and this continued for a week till 10th march 2023 the day i am reporting this complaint against oyo. I request OYO ROOMS to please give me my money back
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2023
Complaint marked as Resolved 
The company called me and told me the refund has been initiated from their end and this time i will surely receive my refund after 4 days of complaint I received my refund.
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hey Ruthbi, we regret the inconvenience caused to you. Our concerned team will look into the matter and get back to you asap. ~Team OYO
As checked, our team has sent you an email on the registered email address. We would request you to check the same. For any further assistance, please feel free to write to us.

Team OYO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information