Address: | Collection O 83897 Chennai Guest House, No, 9 , Jawaharlal Nehru Salai Koyembedu, Chennai |
Hi OYO
I have booked "Collection O 83897 Chennai Guest House"
From 26 april to 30 april 2022
Booking Details are:
ID: ATDG0897
I have made the full payment of the Booking which after coupon discount in OYO app its coming down to Rs 3563
Now when I am calling the Hotel, they are saying the you need to pay more. I said the room charges which were shown in the App is what I have paid and fully paid. The hotel is saying rooms charges displayed in the App is not accurate and you need to pay more for the Rooms.
OYO there is no way to contact your customer care as your chat service is very pathetic, I cannot even talk to representative.
All i can say OYO along with Hotels is cheating the customers in displaying Inaccurate information in the App and After booking they are causing inconvenience to the customer with the inability for the customer to reach the Customer Care.
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OYO said it will refund the extra charges incurred. I had already given the Bank Details but still the Refund is not processed. Please take immediate action and refund the amount.