[Resolved] Oyo Rooms — oyo rooms booking id : iwlb2590 refund not received.

[Resolved] Oyo Rooms — oyo rooms booking id : iwlb2590 refund not received.

G gkarthik55 from Bengaluru, Karnataka

I had made a booking at oyo against a booking id : iwlb2590 on 4th and 5th october 2019. My booking got cancelled as the hotel person did not allow me to checkin and i got a confirmation mail of refund of 1144 rs. I was said that i would get my refund within 7-14 working days. I still haven't received my booking after 20 days. I talked to oyo customer care. But they just say that's my request is in progress. I have contacted them 5-6 times. Everytime it's the same reply and they disconnect the call automatically. Please look into this issue. Was this information helpful? No (0) Yes (0)
Dec 6, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 03, 2019 OYO Rooms Customer Care's response Hi, the concerned team is already working on the concern. We will resolve the issue at the earliest. ~Dia Verified Support Nov 04, 2019 OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Joy
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