[Resolved]  Oyo Rooms — Oyo rooms fraud in cancellation

Address:	Jaipur, Rajasthan
Website:	oyorooms.com

Hi My name is Nitish. I booked oyo room at hotel Vachi inn, Jaipur for 11/03/2017. I was to reach Jaipur at 11'o clock so i planned trip and asked oyo receptionist whether 1 hour before early check in will be possible? She said yes sir no problem you may come an hour before. when i checked in with my friend she said sorry rooms are not available for early check and if you want to check in in you have to pay extra money. I asked how much-she said 400 bucks. I told her i have to stay only for 3 hours. she comes with new idea - you cancel your existing booking and you can book a fresh room for that we will not take extra charge. I said OK. then she herself took my phone and cancelled the booking. She promised i will get a refund and took extra 2150 rupees from where as i had already paid 1762 for this booking to oyo. In addition to that the rooms which were shown and offered had great differences wise appearance, , because of that we had to wait for 45 minutes more.this is not expected. I want a satisfactory solution to the this.