[Resolved]  Oyo Rooms — oyo rooms in digha west bengal

Hi,

I had booked OYO 7555 Live Hotel Digha by paying rs.3888 via net banking.

But after successful payment (debit from my bank) i did not receive the booking confirmation. I then contacted the OYO customer care, who informed that there was no such payment received. The customer care official suggested that they can do the booking of OYO 7555 Live Hotel Digha from their end. I was asked to pay Rs.4132, which was done for the reservation. After the payment was made the booking was confirmed vide Booking ID: FGNH8376. After a while due to shortage of rooms the booking was cancelled and a Cancellation Charges of Rs. 2066 was sent with a
Refund Amount: Rs. 2066. I had to speak to the Customer service many times to get the Cancellation charges nullified .They said refund is initiated and it will reflect in 7 -14 time.

Then based on my earlier payment of Rs.3888 they booked OYO 10307 Hotel Bidisha for Rs.4188/- where the additional Rs.300/- was payed by OYO. The booking was for 31st March check in and 2nd April check out.

My experience of stay at OYO 10307 Hotel Bidisha was horrible. They provided one towel for 2 person, which I had never seen. The toilet fixtures were broken, the Room also was not to the standard of the room rent charged. The room service was terrible as was handled by largely inexperienced persons. On the last day they even refused to serve complimentary breakfast at 8 am as there was nobody in the kitchen.