[Resolved] Oyo Rooms — OYO rooms - Money not refunded

amitstatic

from Mumbai, Maharashtra

Jun 2, 2022

Address:

Mumbai

I tried booking a room for 12th-13th of May and for some reason the transaction failed the amount was deducted and the amount wasn't refunded i tried contacting them but all the support employees just kept me on hold for hours this happened more than 5 times then i tried the help button but no reply for the same. It has been almost a month now and the amount still hasn't been refunded. Booking ID - K4FZ4047.

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Jun 5, 2022

Complaint marked as Resolved

The Amount has been refunded.

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2022

OYO Rooms Customer Care's response Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue. ~Team OYO

Verified Support

Jun 05, 2022

OYO Rooms Customer Care's response As checked, our team has sent you an email on the registered email address. We would request you to check the same. For any further assistance, please feel free to write to us. ~Team OYO