[Resolved]  Oyo Rooms — oyo rooms provide different hotel booking on the arrival day saying maintenance issue.

I had very terrible experience with oyo homes booking for goa. My booking id otgr0613, i had bboked this property 3 months before on 10th oct 2017 for 18 jan 2018 to 20 jan 2018 dates and property name is "oyo 9286 goan heritage 2 bhk villa calangute". This property booking confirmed and paid all amount i. E rs 8292 for 6 members on 10th oct 2017. On 18-jan-2018 morning i have received hotel details and contact person name details for this property. I have replied back saying we will reach in night around 11 pm to 12'c.
Same day after noon i got one call from oyo saying there is problem with maintenance with property "oyo 9286 goan heritage 2 bhk villa calangute", so need to do the changes in the property. I said we have booked 3months ago for property and morning also team confirmed all details. How come now we can change the property. Lot discussion happen and finally they promised to give room in calangute. New property details shared by them "oyo home 10917 2bhk calangute beach". On 18-jan-2018 night after reaching goa called the property captain and asked about direction. By taxi we have started for said direction by captain. We were searching for property in saligao and half an hour roamed on same road where the property is located but didnt find. There is no board at all, no lights nothing and its in-front of cemetery. We didnt know the property is located at this place, its very remote area there is no connectivity only. At this property no one was located, only our family were there. We had discussion with oyo team for room change to same place where we booked that time we got to know that earlier property which we booked its occupied by some other people. We had very bad experience at "oyo home 10917 2bhk calangute beach". Some how we spent the night and morning they told the will settle to some other property but no use. They were asking to pay extra money to change the room.

Regards,
Jyothi noubade