[Resolved] Oyo Rooms — oyo rooms services

RajendraMishra777

from Gurgaon, Haryana

Website:

Oyo rooms

I booked for oyo rooms 653/1 shakti khand iii mehar road ghaziabad oyo 421 one hotel, on 29th september 2017, and by mistake i selected the wrong date and made the payment, then i called the oyo customer support 5times to change the date but they didn't respond positively, and after checking in they added extra charges more than the tariff the room and the service was worst, now i want my refund
Rajendra mishra

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 4, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Verified Support

Oct 03, 2017

OYO Rooms Customer Care's response Dear Guest,
We've checked this. Our prices are dynamic in nature and depend on various factors. We would appreciate your understanding in this regard.

Regards
Team OYO