[Resolved] Oyo Rooms — oyo rooms unsafe rooms. ref: kpoc8540 at oyo 8253 golden heights delhi

Hareendran A.J

from Chittur, Kerala

Address:

Kannur, Kerala, 670307

Hi,
I have already submitted a complaint.
You asked for information. My references are: kpoc8540 at oyo 8253 golden heights
When i paid the amout to the hotel receptionist no registry entry was made. He simply took the money from me. I paid rs. 4000/ and afte 3 hours when i left the hotel he made a deduction of rs.1000/ and he did not give me any receipt. To be frank i reposed my absolute faith in oyo but the result is absolutely negative. I have been waiting for your action. Nothing has been received so far.

A. J. Hareendran

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Sep 15, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

OYO Rooms Customer Care's response Dear A.J.,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Verified Support

Aug 14, 2017

OYO Rooms Customer Care's response Dear A.J. Hareendran,
Our team contacted on the registered no. and had a word with the guest, we apologise for the experience and we'll ensure that this doesn't happen in the future. Do let us know if you need any further assistance.

Thanks,
Team OYO