[Resolved]  Oyo Rooms — oyo rupee deducted but not refunded till yet no quality checks

HI Team i am having oyo account with you I had face this issue due to poor quality of service by oyo my rupee wallet was debited with Rs300/- on 18th Feb 2020. I didn't book any hotel between 3rd Feb 202 to 4th March 2020.as my concern is my oyo rupee was deducted on 18 Feb 2020 as i had connected to your guest experience team many times but every time they give my 24-48Hrs after every call but till date i dint got sufficient answer from your team either from guest experience manger nor tech team. Hight is that they had closed 27186950 ticket id without resolution so again i have to raise 27285712 yesterday.I here by inform you that i didnt have any bookings on 18th Feb 2020.I dnt know whether your excutives are dnt know differnce between oyo rupee and oyo mony i had called on 5th Mar 2020 for status your so brilliant executive had told me to book hotel and said i will add Rs 300/- oyo rupee but he used my oyo money had again created one more issue. My Last Bookings as Under Capital O 12043 Hotel Konark ID RUNY8714 2.OYO 10650 Hotel Lotus Residency ID GKTN5249(booked on 5th Feb 2020 as i said your executive promised me to add Rs 300/- OYO Rupee as i lost on 18 Feb202) please tell me the reason behind all this problems

Ticket ID

1. 27322389
2. 27285712
3. 27248296
4. 27186950
5. 27378403
and many tickets been closed.

many tickets are raised but closed and this people didn't call for resolution there are no quality checks at all due to negligence of superior team.

Regards
Swiss